New Security Management Calls For Review
With a new security manager and a raft of improvements needed, Matryx was called in to undertake an enterprise wide, security risk management review of one of Brisbane’s premier universities.
What we did
QUT is a large university by any measure. It has two campuses that thousands of students and staff attend each day. Security has a critical role to play in maintaining order and ensuring the safety of campus occupants at all times.
With a new security manager in place and a need to fast-track necessary improvements, we set about understanding what the priorities were and how we could best assist. While Matryx has significant security experience in tertiary education, we don’t like to assume that the challenges seen in other universities were also evident here.
Our role was to bring a new perspective to security management on campus and to highlight areas where we thought improvements were possible. Some were obvious from the outset while others were less obvious and needed to be reviewed. This meant that every element of security operations at both campuses was reviewed and evaluated for their suitability.
The review covered security operations including staffing and procedures, as well as security technologies that would assist security with their daily operational tasks as well manage critical incidents were they to occur.
The recommendations proposed were varied. The focus was on providing an integrated approach to security that means each element was both complementary and feasible. There is zero value in proposing solutions that would not be realistic and accepted by the client.
While these types of reviews are often complex and can take weeks to complete, the fundamentals of security risk management remain the same. This means that the solutions reflect what is commonly applied to almost any commercial property anywhere.
Just with universities and other enterprise organisations, there are more pieces to consider.